Please note due to COVID-19, TNT have suspended service time guarantees for their Express Next Working Day Service. Ooznest Limited will not be held liable or issue refunds for late deliveries which use this service shipped from 13th November 2020.

In addition, due to some technical issues from recent system integrations TNT deliveries are experiencing some delays in some areas.We apologise for the inconvenience caused.

Delivery Information

UK

Free Next Working Day Shipping

Orders £100.00 or greater including VAT have free UK next day shipping.    This is only available if no single item is longer than 1200mm.

Free WorkBee Shipping

All WorkBee CNC Full and WorkBee Mechanical kits also come with free UK shipping (Est 1-3 days)

Royal Mail

Royal Mail services are available for orders with a total weight less than 2kg and no single item is longer than 650mm.

Prices are shown at the checkout or by using the ‘Calculate Shipping’ button in the shopping cart.

1st Class

1-2 Working days un-tracked service.

Maximum order value of £19.99 Inc VAT

Royal Mail 24 Tracked

1-2 working days fully tracked service.

Maximum order value of £99.99 Inc VAT

TNT

TNT services are available for orders with no maximum weight and no length limit.

Orders 2000mm and over, take extra long to package safely, so our normal dispatch times do not apply.

Express Next Working Day

1 Working day fully tracked service.

Please note

  • Listed transit times above are only an estimation.
  • If no shipping prices are displayed at checkout, please contact us.
  • For free shipping we reserve to right to choose the most suitable service. No compensation will be given for late deliveries.

International

Royal Mail

Royal Mail services are available for orders with a total weight less than 2kg and no single item is longer than 500mm.

Parcels are handled by Royal Mail in the UK, and then handed over to the local post office in the destined country.

Prices vary depending on the country. Use the ‘Calculate Shipping’ button in the shopping cart.

International Standard

Europe 3 – 10 Working days un-tracked service
Rest of World 5 – 14 Working days un-tracked service.

Maximum order value of £19.99 Inc VAT

Tracked*

Europe 3 – 10 Working days tracked service.
Rest of World 5 – 14 Working days tracked service.

Maximum order value of £64.99 Inc VAT

*Please note Royal Mail have some limited delivery services of Tracked to certain countries. Please visit https://www.royalmail.com/sending/international/country-guides or contact us for the most current services for your country. If the selected Tracked service is not available to the destined country, we will send it via the equivalent alternative offered by Royal Mail.

Fedex

Fedex services are available for orders with a total weight less than 70kg and no single item is longer than 2400mm.

If provided, email and mobile notifications are available.

Prices vary depending on the country. Use the ‘Calculate Shipping’ button in the shopping cart.

International Priority

Europe 1 – 3 Working days full tracked service
Rest of World 1 – 7 Working days fully tracked service.

Please note

  • Listed transit times above are only an estimation, transit times may be longer due to custom clearance of each destination country.
  • Ooznest Limited are not responsible for any customs & duty fees incurred in the destination country. These will be billed from the courier directly to the recipient. We will only put truthfully priced commercial invoice documents on parcels.
  • If no shipping prices are displayed at checkout, please contact us.

Shipping After Brexit

When you purchase from the EU you will not pay UK VAT.
When the items arrive in your country you will be billed for the local VAT of your country.
Please contact your local authorities for the exact rate of local tax you will pay. 
The trade agreement between the UK and EU means that there are preferential rates on exporting goods from UK, which should mean no duties are applied. 
We provide the required statement of proof when shipping goods for this preferential rate, however, we cannot ever offer a guarantee that there will not be some extra charges incurred as it appears that each country customs office interprets this independently. 
This local VAT and any import charges will likely be billed direct from the courier to you. They may charge a small handling fee.

Dispatch Information

  • The same day dispatch cut off time is 12pm.
  • We may not be able to honor the cut off time If your order has custom cut to size parts or is exceptionally large.
  • We aim to keep accurate stock levels on the website. On occasions we oversell. In this case we will email offering a refund, or an alternative solution where possible.
  • If an order contains back ordered items, the whole order will not be shipped until all items are in stock.
  • Some machines and component bundles have lead times which override the dispatch and transit times. If there is a lead time, an expected dispatch date will be shown on the product page.