TERMS AND CONDITIONS FOR THE ORDER AND SALE OF GOODS AT THIS WEBSITE
The following Terms and Conditions apply only to orders placed via the Ooznest Ltd website.
This website www.ooznest.co.uk is owned and operated by:
The Yard, Old Crown Lane
If you need to contact us please use the details above.
Whilst all efforts are made to ensure accuracy of descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur Ooznest Ltd cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Cancelleation & Returns
Ooznest Ltd offer a 14 day return policy from the day after delivery, you must contact us or use our return system here: https://ooznest.co.uk/index.php?route=account/return/insert
Returns will take approximately 5 working days to process once the goods have arrived. Items must be in original packaging, in all original boxes, packaging materials, manuals and all accessories and documents provided by the manufacturer.
We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Ooznest Ltd will not be held responsible for returned items lost or damaged in transit.
All shipping back to Ooznest Ltd is paid for by the customer. We are unable to refund your postal fees.
We will refund all monies paid to us by you, including any postage / carriage fees.
Ooznest Ltd does not accept returns for consumable goods if they have been used.
We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered. Please contact us. In the unlikely event that the product arrives damaged or faulty, please contact us immediately, this will be given special priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back to you
For information on the delivery services we offer please visit: http://ooznest.co.uk/Delivery-Information
Delivery times are only an estimate and are a non binding contract.
With each purchase we should be supplied with a full shipping address. We are not responsible for any delays or losses because of an incorrect address.
We aim to dispatch within 2 working days but sometimes due to high order volume in certain sales periods please allow 4 days before contacting us. We will attempt to email you if we become aware of an unexpected delay.
For printed items please allow the extra time specified in the listing, if we expect for it take longer we will inform you by email.
For international shipments we are not liable for any import taxes or duty that may occur in your country or any delays due to customs.
Conditions Of Use
Ooznest Ltd and its affiliates provide their services to you subject to the following conditions. If you visit our shop you accept these conditions. Please read them carefully, Ooznest Ltd controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.
If you choose to access from another country, you do so on your own initiative and are responsible for compliance with applicable local lands.
All content includes on the site such as text, graphics, logos, button icons. images. audio clips, digital downloads and software are all owned by ooznest and are protected by international copyright laws.
License and Site Access
Ooznest Ltd grants you a limited license to access and make personal use of this site. This license does not include any resale’s of commercial use of this site or its contents, any collection and use of any products, any collection and use of any product listings descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced, duplicated, copied, sold – resold or otherwise exploited without written consent of ooznest
Ooznest Ltd and its affiliates attempt to be as accurate as possible, however we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free.
From time to time there may be information on Ooznest Ltd that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.
Prices and availability of items are subject to change without notice. We are not accountable for any differences in price caused by rounding due to the addition of 20% VAT.
Please review our other policies posted on this site. These policies also govern your visit to ooznest.